Privacy Policy

ACC Senior Services (“us”, “we”, or “our”) operates the accsv.org website (the “Service”).

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

Information You Provide Voluntarily

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Donation or event registration information
  • Preferences you share (such as programs of interest)
  • Any additional information you choose to submit through contact forms or communications

Information Collected Automatically

We automatically collect certain information through your browser or device when you visit our Service. This may include:

  • Your IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Time spent on pages
  • Referring URLs
  • General location inferred from IP

We use Google Analytics 4 (GA4) to better understand how visitors use our website. GA4 may collect:

  • IP addresses (with possible geolocation)
  • Device and browser information
  • Usage patterns
  • Demographics and interest categories (if available)

We have enabled Google Analytics Advertising Features, including:

  • Remarketing
  • Google Display Network Impression Reporting
  • Demographics & Interests Reporting
  • Integrated services requiring advertising cookies and identifiers

You may opt out of Google Analytics Advertising Features using Google’s browser add-on:
https://tools.google.com/dlpage/gaoptout/

How We Use This Information

We use collected information to:

  • Improve our website and communications
  • Understand which programs and content are most meaningful to our community
  • Process donations, registrations, and requests
  • Send relevant updates, newsletters, and impact information
  • Maintain the security and performance of our Service
  • Improve our outreach, fundraising, and program delivery efforts

Our goal is always to make our communications more relevant and respectful, not intrusive.

 

Service Providers

We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related functions, or to assist us in analyzing how our Service is used.

Examples include:

  • Payment processors
  • Website hosting providers
  • Email and communications vendors
  • Donor or event management platforms
  • Analytics providers

These third parties may have access to your Personal Information only to perform tasks on our behalf and are contractually obligated not to disclose or use it for any other purpose.

We do not sell Personal Information.

Security

The security of your Personal Information is important to us. While no method of transmission over the Internet or electronic storage is 100% secure, we strive to use commercially acceptable means to protect your Personal Information, including encryption, access controls, and secure protocols.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that site.

We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Your Privacy Rights (California Residents)

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to:

  • Request access to the Personal Information we collect
  • Request deletion of your Personal Information
  • Request correction of inaccurate Personal Information
  • Request to opt out of sharing for cross-context behavioral advertising
  • Limit the use of sensitive Personal Information (we do not collect sensitive PI through the website)
  • Not receive discriminatory treatment for exercising your rights

To exercise these rights, please contact us at info@accsv.org or (916) 394-6399.

Children’s Privacy

Our Service is not directed to children under 13.
We do not knowingly collect Personal Information from anyone under 16 without parental consent. If we become aware that such information has been collected, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time.
We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes.
Changes to this Privacy Policy are effective when posted.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise a privacy right, please contact us at:

ACC Senior Services
(916) 394-6399
info@accsv.org